Email privacy settings are available to control which integrated inbox emails display on contact timelines in Kizen.
There are two types of settings available.
- Block Incoming Emails From: Block communications from a specific email address or entire domain from appearing in your Kizen timeline.
- Block All Internal Emails: Block internal emails from appearing on your timeline for any domain with a connected inbox in your Kizen business.
- For instance, if you’ve connected an inbox ending in @domain.com, all internal communications from *@domain.com to *@domain.com will not appear in the timeline.
Blocking email address(es) or domain(s) will remove any previously logged emails on your Kizen timeline.
Block Incoming Emails From
Block communications from a specific email address or entire domain from appearing in your Kizen timeline.
- Select Settings from the top menu bar
- Select Privacy Settings
- In the Privacy section, enter the email(s) or domain you do not wish to appear in your Kizen timeline
Hint
To block all emails from a whole domain (e.g. domain.com), simply add “@domain.com” in the Block Emails From field.
Block All Internal Emails
Block internal emails from appearing on your timeline for any domain with a connected inbox in your Kizen business. For instance, if you’ve connected an inbox ending in @domain.com, all internal communications from *@domain.com to *@domain.com will not appear in the timeline.
- Select Settings from the top menu bar
- Select Privacy Settings
- In the Privacy section, enter the email(s) or domain you do not wish to appear in your Kizen timeline